Reservations can be made online through our website or by contacting our reservations team directly.
Check-in time is from 2:00 PM onwards. Early check-ins are subject to availability.
2. Payment Policy:
Full payment is required at the time of check-in.
We accept cash and major credit cards for payment.
3. Cancellation and Modification:
Guests can modify or cancel their reservation with a minimum notice of 48 hours before the scheduled check-in time.
Late cancellations or no-shows may incur charges equivalent to one night's stay.
4. Children and Extra Beds:
Children under the age of 6 can stay for free when using existing bedding.
Additional charges may apply for extra beds, subject to availability.
5. Smoking Policy:
Green Castle Residency is a non-smoking property. Smoking is strictly prohibited in all indoor areas. Designated smoking areas are provided.
6. Pets:
Unfortunately, we do not allow pets in our residency.
7. Loss or Damage:
Guests are responsible for any loss or damage to the property and its contents caused by them or their visitors during their stay.
8. Privacy Policy:
Green Castle Residency respects your privacy. Personal information provided during the reservation process will be treated with confidentiality and used only for reservation purposes.
9. Code of Conduct:
Guests are expected to conduct themselves in a respectful and considerate manner, adhering to all residency policies and local laws.
10. Right to Refuse Service:
Green Castle Residency reserves the right to refuse service to anyone for any reason.
